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Employee engagement can make or break your business.

Leaders make engagement happen.

Employee experience management post covid

Author: Medha N.
Nov 2020 | 4 min read
Building a great employee experience has become crucial in the post covid era. Companies need to design an employee-centric experience.
With the advent of social media, the expectations of employees increased significantly towards their employers. And there is a good reason for that: an “employee experience management” platform that emphasizes employee engagement, listening, and feedback. More than 80% of companies rate their employer brand as a top priority and 34% agree that the overall employee experience should be monitored and managed constantly.

What is EEM (Employee Experience Management)?

All the buzz around employee experience management makes one wonder what it actually is? Employee experience management is an emerging field in workplace satisfaction. After all, who doesn’t love great perks like unlimited vacation and catered lunches? Employee experience is built into the very heart of your organization’s culture and extends well beyond perks to infuse every corner of your business with a positive, meaningful, and engaging atmosphere.

Why Now?

For many years, corporate decision-makers have been concerned by a situation where employees are not engaged in their job and that they are apathetic to the work environment. This is a very serious issue that can have dire consequences on corporate profits as employees who are not motivated at work will drain the company’s budget in a multitude of ways.
The concept of employee experience management (EEM) has been around for some time, but few companies have exploited it. Here are some advantages of implementing an EEM for your company:

  • •It can be viewed as a competitive advantage practice that is designed to drive the bottom-line of businesses and deliver meaningful benefits to employees.
  • •Providing each employee with a great experience is vital to their success and in turn to the growth of your business.
  • •Improved productivity and better workflows.
  • •Higher ROI → business growth.
  • •Lower employee turnover.
  • •High employee net promoter score (eNPS).

EEM in post covid era

Building a great employee experience has become an essential part of the struggle in the post covid era. With millions of jobs going to remote positions, companies need to build an employee-centric experience and employee perks are one of their best weapons. But with so much to consider, how do organizations get started?

Start by recognizing what matters to your employees.


All employers now should try to create the best workplace culture for their employees. This will allow you to see if they’re engaging and productive throughout the day…or not. Employee experience management software will help you manage and grow employees by tracking their performance, behavior, and personal development.

The post covid economy has provided more flexibility to employees to work where, when and on what device they prefer that led to a rise in the number of businesses adopting a distributed workforce.

Organizations have to redesign their employee experience management (EEM) strategies to make sure they are future-proof. With more and more companies today becoming remote-first (or remote-only), the "remote employee" experience becomes even more important. They should break down communication barriers, provide better collaboration tools, ensure employees have a strong sense of community and offer great PERKS!
An integral part of a business is to keep the employees happy since they are the ones who make your business flourish. A happy employee always works with zeal and provides a better experience to his clients without being told to do so. Providing perks as a part of your employee experience management is thus an important aspect of any company’s HR strategy and cannot be ignored.
Without Perks you will never be able to scale your team. Having a perk management process in place for employee engagement, hiring, onboarding and retention will mean there is always someone ready to step up when you need them.
With a greater number of employees than ever before, companies are finding it difficult to effectively manage them. The traditional human resources (HR) department is no longer enough to meet the needs of modern employees and organizations because it’s only good at offering basic services, such as payroll and benefits. But employees expect more from their organizations—and this is where Perkfix comes in. Companies and organizations with great EEM have witnessed benefits and large impacts on their employees, business, as well as company culture.