Employee experience management post
covid
Author: Medha N.
Nov 2020 | 4 min read
Building a great employee experience has become
crucial
in the post covid
era.
Companies need to design an employee-centric experience.
With the advent of social media, the expectations of employees increased
significantly towards their employers. And there is a good reason for that: an “employee experience
management” platform that emphasizes employee engagement, listening, and feedback. More than 80% of
companies rate their employer brand as a top priority and 34% agree that the overall
employee experience should be monitored and managed constantly.
What is EEM (Employee Experience Management)?
All the buzz around employee experience management makes one wonder what it
actually is? Employee experience management is an emerging field in workplace satisfaction. After
all, who doesn’t love great perks like unlimited vacation and catered lunches? Employee experience
is built into the very heart of your organization’s culture and extends well beyond perks to infuse
every corner of your business with a positive, meaningful, and engaging atmosphere.
Why Now?
For many years, corporate decision-makers have been concerned by a
situation where employees are not engaged in their job and that they are apathetic to the work
environment. This is a very serious issue that can have dire consequences on corporate profits as
employees who are not motivated at work will drain the company’s budget in a multitude of ways.
The concept of employee experience management (EEM) has been around for some time, but few companies
have exploited it. Here are some advantages of implementing an EEM for your company:
- •It can be viewed as a competitive advantage practice that is designed to drive the
bottom-line of businesses and deliver meaningful benefits to employees.
- •Providing each employee with a great experience is vital to their success and in turn
to the growth of your business.
- •Improved productivity and better workflows.
- •Higher ROI → business growth.
- •Lower employee turnover.
•High employee net promoter score (eNPS).
EEM in post covid era
Building a great employee experience has become an essential part of the
struggle in the post covid era. With millions of jobs going to remote positions, companies need to
build an employee-centric experience and employee perks are one of their best weapons. But with so
much to consider, how do organizations get started?
Start by
recognizing what matters
to
your employees.
All employers now should try to create the best workplace culture for their employees. This will
allow you to see if they’re engaging and productive throughout the day…or not. Employee experience
management software will help you manage and grow employees by tracking their performance, behavior,
and personal development.
The post covid economy has provided more flexibility to employees to work where, when and on what
device they prefer that led to a rise in the number of businesses adopting a distributed workforce.
Organizations have to redesign their employee experience management (EEM) strategies to make sure
they are future-proof. With more and more companies today becoming remote-first (or remote-only),
the "remote employee" experience becomes even more important. They should break down communication
barriers, provide better collaboration tools, ensure employees have a strong sense of community and
offer great PERKS!
An integral part of a business is to keep the
employees happy since they
are the ones who make your business flourish. A happy employee always works with zeal and provides a
better experience to his clients without being told to do so. Providing perks as a part of your
employee experience management is thus an important aspect of any company’s HR strategy and cannot
be ignored.
Without Perks you will never be able to scale your team. Having a perk
management process in place for employee engagement, hiring, onboarding and retention will mean
there is always someone ready to step up when you need them.
With a greater number of employees than ever before, companies are finding
it difficult to effectively manage them. The traditional human resources (HR) department is no
longer enough to meet the needs of modern employees and organizations because it’s only good at
offering basic services, such as payroll and benefits. But employees expect more from their
organizations—and this is where Perkfix comes in. Companies and organizations with great EEM have
witnessed benefits and large impacts on their employees, business, as well as company culture.